LEADERSHIP | TEAMWORK | leadeship qualities LEADERSHIP & TEAMWORK ASK RIGHT Effective questioning can earn you the reputation of a caring professional who demonstrates empathy and understanding. • Leading questions Leading question attempts to guide the respondent’s answer. It often ends with suggestive phrases towards the desired answer. Like ‘Don’t you?’, ‘Should you?’, ‘Right?’ Leading questions are generally undesirable as they may result in false information. Thus care must be taken while employing leading questions. • Probing questions These questions allow you to dig deeper into a response to gain more information. A probing question is like an open question, but it is a follow-up. It is narrower. Questions like – ‘What exactly did you mean by that?’, ‘Why did you say that?’ are good examples of probing questions. You can probe to get specific details, gain more clarity, check for accuracy and so on. CREATE THE BEST F...
